“We are only ever talking to one person.”
Single-threaded
Deals rest on one contact and rarely reach the economic buyer, so they die when that person stalls.
A CRM export can settle this
Read the evidence plan
What to measure
- Contacts per open deal by stage band
- Economic Buyer recorded on mid and late deals
- Win rate by contact count
What would prove it
- Many mid and late deals with one contact
- Win rate rising sharply with contact count
What would disprove it
- Late deals mostly multi-threaded
- No win-rate difference by contact count
Rule these out first
- Contacts not added to opportunities in the CRM
- Small transactional deals where one buyer decides
Data it takes
- Contact count or contacts file
- Economic Buyer field
- Closed deals
Where to start
Count contacts on your mid- and late-stage deals, then compare win rates by how many people were involved.
A sample plan. A run in your own words adapts it to your market, your stages and the data you hold.
